Terms of service

Terms of Service – Pure Nutra

Last updated: April 23, 2026

1. Overview

Welcome to Pure Nutra ("we", "us", "our"). By accessing our website or purchasing our 8-in-1 Magnesium Complex or any other product, you agree to be bound by these Terms of Service ("Terms").

Please read these Terms carefully before using our website or placing an order. If you do not agree to all of these Terms, do not use our website or purchase our products.

2. Eligibility

By using our website and placing an order, you represent and warrant that:

  • You are at least 18 years old (or the age of majority in your state/province)

  • You are legally capable of entering into binding contracts

  • You are not located in a country subject to a US trade embargo

  • You will provide accurate, current, and complete information during checkout

We reserve the right to refuse service to anyone for any reason at any time.

3. Products & Health Disclaimer

a) Product Information

Our 8-in-1 Magnesium Complex is a dietary supplement. We strive to display accurate product descriptions, images, and pricing. However, we do not warrant that product descriptions, colors, or other content are error-free.

b) Health Disclaimer – IMPORTANT

The statements made about our products have not been evaluated by the Food and Drug Administration (FDA). Our products are not intended to diagnose, treat, cure, or prevent any disease.

Individual results may vary. The testimonials and reviews on our website reflect real customer experiences but do not guarantee that you will achieve the same results.

Always consult with a qualified healthcare professional before starting any new dietary supplement, especially if you are pregnant, nursing, have a medical condition, or are taking medication.

c) No Medical Advice

Nothing on this website constitutes medical advice. Information provided is for educational purposes only and should not replace professional medical advice, diagnosis, or treatment.

4. Orders & Payment

a) Order Acceptance

We reserve the right to refuse or cancel any order for any reason, including but not limited to:

  • Product availability

  • Pricing errors

  • Suspected fraud or unauthorized transactions

  • Violation of these Terms

If we cancel your order after payment has been processed, we will issue a full refund.

b) Pricing

All prices are listed in US Dollars (USD) and do not include applicable taxes or shipping fees unless stated otherwise.

We reserve the right to change prices at any time without notice. Price changes will not affect orders already placed.

c) Payment Methods

We accept the following payment methods:

  • Credit cards (Visa, Mastercard, Amex, Discover)

  • PayPal

  • Apple Pay

  • Google Pay

  • Shop Pay

  • Amazon Pay

By providing a payment method, you represent that you are authorized to use it. You authorize us to charge the full order amount, including taxes and shipping, to your selected payment method.

d) Subscription Billing

If you purchase a subscription, you authorize us to charge your payment method automatically according to the selected frequency (monthly, quarterly, or bi-annual). For full details, see our Subscription Policy.

5. Shipping & Delivery

a) Shipping Policy

We ship to addresses within the United States (including PO boxes, APO/FPO addresses). Standard shipping is via USPS Priority Mail®.

  • Processing time: 1-2 business days

  • Delivery time: 3-5 business days after processing

For complete shipping details, see our Shipping Policy.

b) Risk of Loss

Title and risk of loss pass to you upon delivery to the carrier. We are not responsible for lost, stolen, or delayed packages after they have been handed to the shipping carrier. If your package is lost or stolen, please contact the carrier directly.

c) Incorrect Address

You are responsible for providing a correct shipping address. If a package is returned to us due to an incorrect address, you will be responsible for additional shipping fees to resend it.

6. Returns & Refunds

We stand behind our products with a 90-Day Money-Back Guarantee.

  • If you are not satisfied for any reason, contact us within 90 days of your purchase date for a full refund (excluding shipping fees unless the return is due to our error).

  • You may keep the product – no need to return it.

  • Subscription orders are covered by the same guarantee. You may cancel any time.

For full details, see our Refund Policy.

To request a refund:

  • Email: support@purenutra.com

7. Account & Security

If you create an account on our website, you are responsible for:

  • Maintaining the confidentiality of your login credentials

  • All activities that occur under your account

  • Notifying us immediately of any unauthorized use of your account

We reserve the right to terminate accounts that violate these Terms or engage in fraudulent activity.

8. Intellectual Property

All content on our website, including but not limited to:

  • Text, graphics, logos, images, and videos

  • Product descriptions and designs

  • Trademarks, trade names, and service marks (including "True Nutra")

  • Software and code

is the property of Pure Nutra or its content suppliers and is protected by United States and international copyright, trademark, and intellectual property laws.

You may not:

  • Reproduce, distribute, modify, or create derivative works of our content without our written permission

  • Use our trademarks or logos without prior written consent

You may share links to our products on social media for personal, non-commercial use.

9. User-Generated Content (Reviews & Testimonials)

When you submit a review, testimonial, photo, or other content to our website, you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and worldwide license to use, reproduce, modify, publish, and display that content in any media.

You represent that you own or have permission to share any content you submit, and that it does not violate any third-party rights or applicable laws.

We reserve the right to remove or edit any user-generated content for any reason.

10. Prohibited Uses

You may not use our website for any purpose that is:

  • Unlawful or fraudulent

  • To harass, abuse, insult, harm, defame, or discriminate against others

  • To upload or transmit viruses, malware, or other harmful code

  • To collect or track personal information of others without their consent

  • To interfere with the security or proper functioning of our website

Violation of these prohibited uses may result in immediate termination of your access to our website and legal action.

11. Third-Party Links

Our website may contain links to third-party websites or services (e.g., payment processors, review platforms, social media). We are not responsible for the content, privacy practices, or terms of those third-party sites. You access them at your own risk.

12. Limitation of Liability

To the fullest extent permitted by law, True Nutra, its directors, employees, affiliates, and agents shall not be liable for any:

  • Direct, indirect, incidental, special, consequential, or punitive damages

  • Loss of profits, revenue, data, or goodwill

  • Bodily injury or property damage arising from your use of our products or website

arising out of or related to your use of our website or products, even if we have been advised of the possibility of such damages.

Our total liability to you for any claim arising from these Terms or your purchase shall not exceed the amount you paid us for the product in the 90 days preceding the claim.

Some states do not allow the exclusion or limitation of certain damages, so this limitation may not apply to you.

13. Indemnification

You agree to indemnify, defend, and hold harmless True Nutra and its officers, directors, employees, and agents from any claim, demand, loss, liability, or expense (including reasonable attorneys' fees) arising out of:

  • Your violation of these Terms

  • Your misuse of our website or products

  • Your violation of any law or third-party rights

14. Disclaimer of Warranties

Our website and products are provided "AS IS" and "AS AVAILABLE" without any warranties of any kind, either express or implied, including but not limited to:

  • Implied warranties of merchantability, fitness for a particular purpose, or non-infringement

  • Warranties that our website will be uninterrupted, error-free, secure, or free of viruses

We do not warrant that the results you may achieve from using our products will meet your expectations (as individual results vary).

Some jurisdictions do not allow the disclaimer of implied warranties, so this disclaimer may not apply to you.

15. Governing Law & Dispute Resolution

a) Governing Law

These Terms and any dispute arising from them shall be governed by and construed in accordance with the laws of the State of [Your State] , without regard to its conflict of law principles.

b) Dispute Resolution – Binding Arbitration

Any dispute, claim, or controversy arising out of or relating to these Terms or your purchase shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules.

  • The arbitration shall take place in [Your City, Your State]

  • You and True Nutra agree that each party may bring claims against the other only in an individual capacity and not as a plaintiff or class member in any class action or representative proceeding

  • The arbitrator may not consolidate more than one person's claims or preside over any class proceeding

c) Exception – Small Claims Court

Either party may bring an individual action in small claims court in [Your County, Your State] if the claim qualifies.

d) Opt-Out

You may opt out of this arbitration agreement within 30 days of your first purchase by emailing support@purenutra.com with your full name and order number.

16. Force Majeure

We shall not be liable for any delay or failure to perform our obligations under these Terms due to causes beyond our reasonable control, including but not limited to:

  • Natural disasters (fire, flood, earthquake)

  • Pandemics, epidemics, or public health emergencies

  • War, terrorism, riots, or civil unrest

  • Labor strikes or shortages

  • Carrier delays (USPS, UPS, FedEx)

  • Cyberattacks or internet outages

17. Changes to These Terms

We reserve the right to update, modify, or replace any part of these Terms at any time without prior notice.

  • Changes will be posted on this page with an updated "Last updated" date

  • Material changes will be notified by email (if we have your address) or via a notice on our website

  • Your continued use of our website after any changes constitutes acceptance of the new Terms

It is your responsibility to review these Terms periodically.

18. Entire Agreement

These Terms, together with our Privacy Policy, Refund Policy, Shipping Policy, and Subscription Policy, constitute the entire agreement between you and True Nutra regarding your use of our website and purchase of our products.

Any prior agreements, communications, or representations (oral or written) not expressly incorporated herein are superseded.

19. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

20. Contact Us

If you have any questions about these Terms of Service, please contact us:



Method Details
Email support@purenutra.com
Response time Under 10 minutes, 24/7

*Pure Nutra – 8-in-1 Magnesium Complex*
Made in the USA | Third‑Party Lab Tested | 90‑Day Guarantee