Refunds

For details about our refund process, please contact us using the form below. Our team will review your request and provide you with the necessary information and next steps.

We take pride in the quality of our products and want you to be satisfied with your purchase. Refunds are granted only if an item arrives damaged, defective, or if you received the wrong item. To request a refund, you must contact our customer service within seven days of receiving your order and provide clear photographs or a video showing the issue, along with a detailed explanation, your order number, and your contact details.

Once we have reviewed your claim, we will notify you of approval or denial. Approved refunds are issued to your original payment method within five to ten business days. We do not offer refunds for buyer's remorse, mistaken purchases, or general dissatisfaction. However, at our discretion, unopened and unused products may be returned within fourteen days of delivery. Shipping costs are non-refundable, and return shipping is the responsibility of the customer.